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Vancouver & Lower Mainland

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Plain-English service terms

Service Terms

What to expect from quotes, material review, appointments, and cleaning results.

Estimates and quotes

Final pricing is confirmed after StainFox reviews your request and before booking. No online payment is currently collected.

Pricing can depend on item size, square footage, fabric or material, condition, soil level, stain severity, odour treatment, access, elevators, water availability, parking, and the number of requested items.

Cleaning results and material review

Not every stain or odour can be completely removed. Results depend on the material, stain type, age, previous treatments, and overall condition.

Delicate, wool, silk, Persian, antique, viscose, and unknown materials may require a custom review or specialist care.

Customer responsibilities

Customers must provide accurate information and safe access to the service area. Appointment dates and times are not confirmed until StainFox confirms availability.

Changes to appointments

Customers should contact StainFox as soon as possible to cancel or reschedule.

Contact

Questions about service terms can be sent to info@stainfox.ca.

STAINFOXCLEANINGStainFox Cleaning

Thoughtful mobile cleaning for the spaces you live, work, and gather in.

info@stainfox.ca
ServicesService AreasQuoteFAQAboutContact

Service area

Vancouver
& Lower Mainland

Hours

By appointment

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