StainFox Cleaning collects personal information only to respond to cleaning requests, prepare quotes, communicate with customers, schedule appointments, confirm bookings, and deliver mobile cleaning services in British Columbia.
Information we collect
The quote form may collect your full name, phone number, email address, city or service area, requested services, preferred date and time, optional service address, optional photos, optional notes, and other optional service details you choose to provide.
How we use information
We use this information to understand your cleaning request, prepare quotes, ask follow-up questions, schedule and confirm appointments, provide service at the requested location, and maintain reasonable business records.
Service providers
Technical service providers may include Vercel for website hosting, Resend for email delivery, and Google Workspace for business email and related communication tools. These providers may process information as needed to support the website and customer communication.
No sale of personal information
StainFox does not sell personal information.
Retention and deletion
We keep customer information only as reasonably needed for quotes, communication, scheduling, service delivery, business records, and follow-up. You may ask us to delete information that is no longer needed, subject to information we reasonably need to keep for business or legal purposes.
Access, correction, or deletion requests
You can request access to your personal information, ask for corrections, or request deletion by contacting info@stainfox.ca.
Contact
For privacy questions, contact StainFox Cleaning at info@stainfox.ca.